Let the doctor come to you
The Virtual Clinic offers 24/7 care from top quality providers from the comfort of your home.
On-Demand
Access 24/7 virtual care for common primary care and urgent care conditions. For patients age 2+.
Affordable
Many insurance plans cover the cost of a Virtual Clinic visit with the same copay as an urgent care visit. Self-pay options are also available starting at $95*, based on the service type provided.
Convenient
See a doctor on a secure video conference from your mobile device, tablet, or computer with a camera and microphone.
Meet Our Providers
Fernando Porter, MD
"The doctor was great. Listened, gave clear suggestions and measurable instructions. "
Jessica Pulliam, PA
"Very little wait time to speak to her. Diagnosed problem and prescription was called in within minutes. Very satisfied with this service."
Craig Philhower, MSN FNP-C
"Craig was great and listened to every word! Would definitely use the virtual clinic again."
Melanie Lieblang, NP
"She took the time to hear my concerns and was very helpful and aware of my health issues before recommending solutions."
Katherine Flaugh, FNP-BC
"She was fantastic. She took her time and listened carefully and made me feel at ease. I'd recommend her to anyone."
Quality Care at Your Convenience
We offer a range of virtual services
Immediate Care
Connect with a board-certified Privia provider for minor acute injuries and illnesses.
Common conditions such as:
- Cold, cough, & flu
- Headache
- Seasonal allergies
- Urinal tract infection
- And more*
Fertility Service
Get comprehensive pre-pregnancy and fertility care through expert counseling to support your family-building journey.
Fertility education on:
- Just curious about fertility
- Pregnancy planning
- Seeking treatment / egg freezing
- And more*
Nutrition Counseling
Consult with a registered dietitian to create a personalized diet to meet your health needs.
Nutritional advice on:
- Weight management
- Diabetes
- High blood pressure
- High cholesterol
- And more*
Insurance, Payment Options, & Service Areas
Many insurance plans cover the cost of a virtual visit. If your insurance is accepted, you are responsible for your copay, coinsurance, or deductible. If your insurance does not cover the service, self-pay options are also available starting at $95*, based on the service type provided.
Questions & Answers
We can conveniently provide care for a variety of conditions including:
More serious conditions may require an in-person visit and cannot be treated through a video visit. For the conditions below, please seek in-person care at your primary care office, local urgent care, or emergency room.
- Blistering burns
- Broken bones
- Chest pain
- Coughing or vomiting blood
- Difficulty breathing
- Open wound, puncture wounds
- Severe abdominal pain
- Severe bleeding
- Sudden numbness on face, arm, leg
- Sudden, severe headache
- Sudden weakness, dizziness, loss of balance
- Poisoning/drug overdose
If you are experiencing chest pain, difficulty breathing, choking, significant bleeding, stroke-related symptoms such as weakness on one side or slurred speech, thoughts of suicide or homicide, please call 911 or go to the nearest emergency care location.
The cost of a virtual visit will depend on the service provided.
Many insurance plans cover the cost of a virtual visit. Your cost-sharing will depend on your health plan type. If you have questions, please contact the Member Services Department of your health plan for specifics regarding your coverage.
See list of accepted plans by service:
- Immediate Care
- Fertility
- Nutrition
We will work with your health plan to bill for any amount owed after your visit. You agree to be financially responsible for payment for the services provided to you. If it is later determined that your insurance coverage changed or was not active on the day of your visit, or does not cover virtual visits, you agree to be responsible for payment of the visit and you authorize Privia Virtual Clinic to charge you the cost of the service.
Self-pay options are also available starting at $95*, based on the service type provided.
Insurance coverage for virtual visits will depend on your state, health plan, and the service provided.
We accept health plans from most major insurance carriers, as well as some Medicare and Medicaid plans. See a list of insurance we accept. However, we strongly encourage you to confirm coverage with your insurance provider before seeking care as this list periodically changes. If your insurance does not cover the service, self-pay options are also available starting at $95*, based on the service type provided. Note: Some HMO plans may require a PCP referral.
We do not accept Medicare and Medicaid plans for Fertility Services.
We accept all credit, debit, FSA, and HSA cards.
To start a video visit, you will need a mobile device or computer with video/audio capabilities. We strongly recommend that you download our myPrivia mobile app from the App Store or Google Play.
For Immediate Care, you can schedule an appointment or request an on-demand visit.
For Fertility Care, you can schedule a consultation here.
You can access your care summary, referrals, work excuse notes, or prescriptions through our patient portal. If you are an existing Privia Medical Group patient, you can use the same login. If you are a new patient to Privia Medical Group, you will be emailed instructions about how to enroll after your visit.
You will be emailed instructions to sign up for the patient portal. If you want to sign up manually, visit our patient portal page and select your state patient portal. You will be guided through our patient portal sign up process.
If you cannot hear or see the provider or if the provider cannot hear or see you, please make sure your audio is not muted and that your camera is turned on.
If you get disconnected from the video visit or accidentally close out the tab, please refer back to the email or text to rejoin the visit.
For more information on troubleshooting with Virtual Clinic, please call 855-850-0638 during normal business hours (8:00 a.m. to 8:00 p.m. ET).