FIND A DOCTOR

Let the doctor come to you

The Virtual Clinic offers 24/7 care from top quality providers from the comfort of your home.

Still have questions? Learn how the Virtual Clinic works.

Available to patients in Florida, Georgia, Maryland, Montana, Tennessee, Texas, Virginia, and Washington, D.C.

Meet Our Providers

Fernando Porter
Fernando Porter, MD
"The doctor was great. Listened, gave clear suggestions and measurable instructions. "
Jessica Pulliam, PA
"Very little wait time to speak to her. Diagnosed problem and prescription was called in within minutes. Very satisfied with this service."
Phillhower
Craig Philhower, MSN FNP-C
"Craig was great and listened to every word! Would definitely use the virtual clinic again."
Melanie Lieblang, NP
"She took the time to hear my concerns and was very helpful and aware of my health issues before recommending solutions."
Katherine Flaugh
Katherine Flaugh, FNP-BC
"She was fantastic. She took her time and listened carefully and made me feel at ease. I'd recommend her to anyone."
Reviews sourced from Privia Health’s patient review platform.

Doctor On-Demand

On-Demand

Board-certified doctors are available 24/7 to treat a variety of primary care and urgent conditions. For individuals age 2+.

CONDITIONS WE TREAT

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Affordable

Many insurance plans cover the cost of a Virtual Clinic visit with the same copay as an urgent care visit. If not, there is a $95 flat fee.

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Convenient

See a doctor on a secure video conference from your mobile device, tablet, or computer with a camera and microphone.

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Insurance, Payment Options, & Service Areas

Many insurance plans cover the cost of a virtual visit. If your insurance is accepted, you are responsible for the same co-pay as for other top tier office visits. If your insurance does not cover the service, you can still see a doctor for a $95 flat fee if paid at the time of visit.

See complete list of accepted insurance plans by State

Questions & Answers

What conditions do you treat?

myPrivia Virtual Clinic is convenient for treating many non-urgent illnesses and conditions in individuals age 2+.

Common illnesses include:

  • Abdominal pain (minor)
  • Acne
  • Allergies (seasonal)
  • Asthma
  • Back pain (minor)
  • Birth control (refill)
  • Bites & stings
  • Cold sores
  • Cold, cough, & flu
  • Constipation
  • COVID-19 symptoms
  • Cuts & bruises (minor)
  • Diarrhea
  • Fever
  • Gout
  • Head injury (minor)
  • Headache (mild)
  • Heartburn
  • Motion sickness
  • Mouth sores
  • Nausea/vomiting
  • Pink eye
  • Rash, hives, & minor skin infections
  • Runny nose (rhinorrhea)
  • Sinus pain
  • Sore throat
  • Sprains or strains
  • Stress management
  • Tooth pain
  • Upper respiratory illness (URI)
  • Urinary tract infection (UTI)
  • Yeast infection

What conditions can you not treat?

More serious conditions may require an in-person visit and cannot be treated through video with the Virtual Clinic. For the conditions below, please seek in-person care at your primary care office, local urgent care or emergency room.

  • Blistering burns
  • Broken bones
  • Chest pain
  • Coughing or vomiting blood
  • Difficulty breathing
  • Open wound, puncture wounds
  • Severe abdominal pain
  • Severe bleeding
  • Sudden numbness on face, arm, leg
  • Sudden, severe headache
  • Sudden weakness, dizziness, loss of balance
  • Poisoning/drug overdose

If you are experiencing chest pain, difficulty breathing, choking, significant bleeding, stroke-related symptoms such as weakness on one side or slurred speech, thoughts of suicide or homicide, please call 911 or go to the nearest emergency care location.

What is the cost of a virtual visit?

Many insurance plans cover the cost of a virtual visit. Your cost-sharing will depend on your health plan type. See a list of insurance we accept. If you have questions, please contact the Member Services Department of your health plan for specifics regarding your coverage.

We will work with your health plan to bill for any amount owed after your visit. You agree to be financially responsible for payment for the services provided to you. If it is later determined that your insurance coverage changed or was not active on the day of your visit, or does not cover virtual visit, you agree to be responsible for payment of the visit and you authorize myPrivia Virtual Clinic to charge you the cost of the service.

For self-pay patients, the cost of a virtual visit is $95 and payment will be due at the time of visit.

Is my insurance accepted?

We accept health plans from most major insurance carriers, as well as some Medicare and Medicaid plans. Below is a list of some of the plans we accept by service area, but we strongly encourage you to confirm coverage with your insurance provider before seeking care as this list periodically changes. If your insurance does not cover the service, you can still see a provider for a $95 flat fee if paid at the time of visit.

Note: Some HMO plans may require PCP referral.

DC, Maryland & Virginia

  • Aetna
  • Aetna – Medicare Advantage
  • Apostrophe – Commercial
  • Anthem
  • Anthem – Medicare Advantage
  • CareFirst
  • CareFirst – Medicare Advantage
  • Cigna
  • Cigna – Medicare Advantage
  • Humana
  • Humana – Medicare Advantage
  • Humana Military
  • Medicaid – DC
  • Medicaid – Maryland
  • Medicaid – Virginia
  • Medicare – DC
  • Medicare – Maryland
  • Medicare – Virginia
  • Multiplan/PHCS
  • Sentara Health Plans – Commercial
  • Sentara Health Plans – Medicaid
  • Virginia Premier – Medicare Advantage
  • United Healthcare
  • United Healthcare – Medicare Advantage

Florida

  • Aetna
  • Coventry/First Health – Commercial
  • Humana Tricare
  • Multiplan/PHCS – Commercial
  • Prime Health Services – Commercial
  • Provider Networks of America – Commercial

Georgia

  • Ambetter – Medicaid
  • Anthem BCBS
  • BCBS
  • Humana
  • Multiplan
  • Medicare – GA
  • Medicaid – GA
  • Tricare Select
  • United Healthcare

Montana

  • Allegiance – Cigna
  • BCBS Montana
  • First Choice Health Plan (Coming Soon)
  • Humana
  • Interwest Health
  • Medicaid – Montana
  • Medicare – Montana
  • Montana Health Co-op – Aetna
  • PacificSource
  • Tricare West
  • United Healthcare – Traditional

Tennessee

  • Aetna
  • Ambetter of Tennessee
  • Amerigroup
  • Cigna
  • Humana
  • Humana – Medicare Advantage
  • Humana Military
  • Medicaid TennCare
  • Medicare – Tennessee
  • Oscar
  • Railroad Medicare – Tennessee
  • United Healthcare
  • United Healthcare Community Plan
  • Wellcare of Tennessee

Texas

  • Aetna – Commercial
  • Aetna – Medicare Advantage
  • Apostrophe – Commercial
  • Amerigroup – Medicaid
  • BCBS
  • Cigna
  • Cigna Healthspring
  • Galaxy Health Network – Commerial
  • Healthcare Highways – Commercial
  • Healthsmart – Commercial
  • Humana
  • Humana – Medicare Advantage
  • Medicaid – Texas
  • Medicare – Texas
  • Oscar
  • Superior/Ambetter – Medicaid
  • Tricare/Humana Military
  • United Healthcare – Commercial
  • United Healthcare – Medicare Advantage
  • United Healthcare Community Plan – Medicaid
  • Wellcare Health Insurance

What payment methods do you accept?

We accept all credit, debit, FSA, and HSA cards.

How do I access myPrivia Virtual Clinic with a mobile device?

If you are using a mobile phone or tablet to access myPrivia Virtual Clinic, you need to download the myPrivia mobile app from the App Store or Google Play.

For the best video and audio experience, we recommend that you use a strong internet connection.

How do I access myPrivia Virtual Clinic with a computer?

You need a desktop or laptop computer with a working web camera, microphone, speakers, and high-speed internet connection to access myPrivia Virtual Clinic with a computer.

Google Chrome is our recommended browser for connecting to myPrivia Virtual Clinic.

How do I access my care summary?

You can access your care summary, referrals, work excuse notes, or prescriptions through our patient portal. If you are an existing Privia Medical Group patient, you can use the same login. If you are a new patient to Privia Medical Group, you will be emailed instructions about how to enroll after your visit.

How do I sign up for the patient portal?

You will be emailed instructions to sign up for the patient portal. If you want to sign up manually, visit our patient portal page and select your state patient portal. You will be guided through our patient portal sign up process.

What if I experience technical issues?

If you cannot hear or see the provider or if the provider cannot hear or see you, please make sure your audio is not muted and that your camera is turned on.

If you get disconnected from the video visit or accidentally close out the tab, please refer back to the email or text to rejoin the visit.

For more information on troubleshooting with Virtual Clinic, please call 855-850-0638 during normal business hours (8:00 a.m. to 8:00 p.m. ET).